Southwest DSM, PMD

Job description:

Liphatech currently has an exciting opportunity for a Southwest DSM, PMD. We offer a safe, collaborative, and continuously improving work environment.

Summary:

Under the direction of the Regional Sales Manager, responsible for all sales functions in an assigned territory. Responsibilities include, but are not limited to: growing district sales, developing close customer relationships based on trust and commitment, providing a high level of customer service, developing and following an annual business plan, and communicating to company management important information regarding the marketplace, customers, and competition.

Essential Duties and Responsibilities:

Comply with all Liphatech safety policies and procedures.

Secure orders from existing and potential customers by promoting product and service benefits.

Establish and maintain professional customer relationships with appropriate customer personnel.

Submit a written weekly report concerning customer-related activities, sales information, and problems concerning customer relationships.

Maintain a rolling two (2) month electronic calendar with key events identified.

Maintain two (2) to three (3) weeks of activities that include: people, topics, meeting times and locations.

Create and maintain a territory database in CRM (Customer Relations Management) software. The database should include all accounts within the territory, key contacts within those accounts, and other key information related to that account. The CRM database should be maintained on a regular basis.

Record all activities that have taken place within an account in CRM. This activity will be compiled weekly to generate the weekly report for the Sales Managers.

Inform customers of supply and pricing information.

Keep customers informed on new products/services and other general information of interest to customers.

Manage customer complaints by notifying proper department of the organization and following up to ensure complaint is resolved.

Provide feedback to the Regional Sales Manager on all information deemed strategic regarding products, competitors, sales programs, etc.

Represent Liphatech at trade shows and association meetings to promote products and generate sales.

Effectively communicate feature and benefits for all Liphatech products to end users and distributors to generate sales.

District Sales & Technical Manager will handle technical questions or calls from PMP’s in assigned territory.

Marginal Duties:

Other duties as assigned.

Qualification Requirements:

The requirements listed below are representative of the knowledge, skill and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To perform this job successfully, an individual must be able to perform each essential duty at or above a satisfactory level.

Certifications and Licenses:

Requires a valid driver’s license and an acceptable driving record.

Supervisory Requirements:

None.

Education and/or Experience:

Bachelor’s degree with an emphasis in communications, marketing, business, or related field preferred.

Minimum of three (3) years of sales, pest control, animal health, or agricultural field crop experience combined required.

Protective Clothing/Equipment Requirements:

May at times require use of disposable boots, gloves, respirator, hard hat, steel toed shoes, safety glasses, hearing protection or dust mask depending on the field job sites and products used.

Safety Training:

Must successfully complete training in:

Basic Hazard Communication

Driver Safety/Defensive Driving

Emergency Action Plan Training

Safe Lifting

Language Skills:

Ability to read and comprehend work instructions, short correspondence, and memos. Ability to effectively communicate information to the supervisor and other employees of the organization. Ability to write reports and business correspondence. Strong platform skills to effectively present information and respond to questions from clients, customers, and other employees of the organization.

Mathematical Skills:

Ability to add, subtract, multiply, and divide all units of measure using whole numbers, common fractions, and decimals. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

Ability to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form. Ability to define problems, collect data, establish facts and draw valid conclusions.

Other Skills and Abilities:

Excellent communication skills, self-motivated, self-starter, sense of urgency, personable, well organized.

Ability to relate to and interact with all levels of business management within a PMP account and within the distribution channel.

Strong knowledge of Microsoft Office Suite (Word, Excel, and PowerPoint) is required.

Ability to understand and accurately utilize the Customer Relationship Management (CRM) software.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to communicate with individuals and groups. The employee frequently is required to complete simple grasping and fine manipulation, as well as occasional power grasping. The employee frequently moves and positions themselves to inspect rodent habitats, including ascending and descending ladders and working in tight spaces. The employee must be able to remain stationary for up to 50% of the time and for extended periods in a vehicle. The employee is occasionally required to move weights up to fifty (50) pounds.

Travel on a weekly basis within the territory with 3-4 overnight stays per week.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Subject to frequent changes in the environment, including commercial and residential environments. Occasionally works outside in conditions that include inclement weather, heat, cold, and humidity. Noise levels are moderate to quiet.

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Tuition reimbursement
Vision insurance